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Feature Overview: Remote Administration

Lanview remote administration provides tools for inspecting and managing selected Windows device functions through Lanview Studio.

These actions are Server-dispatched and permission-controlled. They are intended for administrative support tasks such as service control, event log review, process management, Windows Update actions and device power/session commands.

What this feature area includes

Remote administration includes:

  • Device Remote Console.
  • Windows service viewing and control.
  • Windows Event Viewer access.
  • Process listing and process control.
  • Windows Update scan and install actions.
  • Lock, logoff, reboot and shutdown actions.
  • Device ping and connectivity checks.
  • Task and result tracking for submitted actions.

What it is not

Remote administration is separate from:

  • Remote View and Remote Control.
  • Remote Desktop Protocol (RDP).
  • Studio Console and AdminConsole commands.
  • General replacement for every Microsoft Management Console tool.

Device-side actions still depend on the endpoint being available and capable of completing the requested operation.

Where to find it

Remote administration tools appear in:

  • Device Window > Remote Console.
  • Device Window > Services.
  • Device Window > Event Viewer.
  • Device Window > Task List.
  • Device and group context menus.
  • Studio > Tasks for command and task results.

Permissions and access

Remote administration uses feature-specific permissions. These include permissions for:

  • Remote command shells.
  • Service viewing and control.
  • Event log viewing, export and clearing.
  • Process viewing, starting and terminating.
  • Power and session actions.
  • Windows Update actions.
  • Group targeting.

A role can be allowed to use one remote administration feature without being granted all of them.

Policy and settings

Remote administration actions are dispatched by Lanview Server. Some actions can be affected by Server task limits, device state, group targeting permissions and audit reason policy.

There is no single broad policy inheritance model for all remote administration actions.

Audit behaviour

Lanview audits state-changing and sensitive remote administration actions where catalogued. This includes service control, process actions, power/session actions, Windows Update actions, remote execution and permission denials.

Command output can include sensitive data. Avoid using command examples that include credentials, tokens or private paths.